Help us become even better
Have you received a customer survey from us? We regularly send out surveys to gather our customers' experiences and thoughts, and also to see if there is anything we can improve.
At Academic Work, we are constantly looking for ways to develop our business. In order to improve in the best possible way, it is important that we agree with you and other customers about how you experience and think about us. By participating in our survey, you give us the opportunity to develop our services and the service we provide to you. The short customer surveys allow us to learn what we are doing well and what we can improve.
It is very important and valuable to us to be aware of everyone's experiences and opinions. By using these responses, we can develop our business to better match the experiences, desires, and expectations that are sought after. We want to be Every Client's First Choice, and your input is essential to achieving that goal.
Client surveys via MarketDirection
You can read more about the customer surveys that Academic Work is currently conducting in collaboration with MarketDirection here.
We send out two different customer surveys via MarketDirection:
- If you have been in contact with us regarding recruitment, we may send you a survey to assess your experience.
- We also send out customer surveys from time to time to confirm your overall impression of us.
Safe and secure to share your thoughts
It is important to us that you feel comfortable when responding to a survey and that you are aware that it is from us. We work with MarketDirection to send out the surveys specified above.
MarketDirection is our personal data processor and manages mailings and survey results. We, as well as MarketDirection, are obligated to follow every rule set forth in the GDPR.